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Terms & Conditions

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Terms & Conditions

1. Introduction
Welcome to Servicios 24. By using our website and services, you agree to these Terms & Conditions. Please read them carefully before accessing our services. If you do not agree, please do not use our website or services.

 

2. Services Provided
Servicios 24 offers professional home repair and maintenance services, including electrical, plumbing, HVAC, painting, carpentry, and general household services. All services are subject to availability and scheduling.

 

3. Booking and Payment

  • Services can be booked via our website, phone, or WhatsApp.

  • Payments are accepted online, via card, or on-site, depending on the service.

  • Prices are subject to change and will be confirmed before service execution.

 

4. Cancellations and Rescheduling

  • Customers may cancel or reschedule services with at least 24 hours’ notice.

  • Emergency or same-day bookings may have different cancellation terms, communicated at the time of booking.

 

5. Service Execution

  • Our technicians are certified professionals.

  • We aim for timely and high-quality service delivery.

  • Customers must provide safe and reasonable access to the property.

 

6. Liability

  • Servicios 24 is not liable for delays due to circumstances beyond our control (e.g., weather, supply shortages).

  • We are responsible for damages caused directly by our services, as per our Warranty Policy.

 

7. Intellectual Property

  • All content on the website, including text, images, logos, and designs, is owned by Servicios 24 or its partners.

  • Unauthorized use or reproduction is prohibited.

 

8. Privacy and Data Protection

  • Personal data is collected and processed according to our Privacy Policy.

  • By using our services, you consent to the processing of your data for service provision and communication.

 

9. Changes to Terms

  • Servicios 24 reserves the right to modify these Terms & Conditions at any time.

  • Users will be notified of major changes via the website.

 

10. Governing Law
These Terms & Conditions are governed by the laws of the Dominican Republic. Any disputes will be subject to the jurisdiction of the courts of the Dominican Republic.